Shipping policy

Shipping Policy

Last Updated: October 14, 2026

At Stellar Finds Co, we are committed to making your shopping experience convenient from checkout to delivery. This Shipping Policy provides details about our shipping options, delivery estimates, order preparation, and how to contact us if you need assistance with a shipment.

1. Shipping Locations

Stellar Finds Co currently offers shipping within the United States. We encourage customers to verify their shipping information carefully before submitting an order to help ensure successful delivery.

2. Shipping Methods and Rates

We provide the following shipping options for our customers:

Free Shipping: $0 for eligible orders shipped within the United States.
Standard Shipping: $14 per order, with an estimated delivery time of 7–15 business days.

The available shipping methods and applicable charges will be displayed during checkout. Please review your selection before completing your purchase.

3. Estimated Delivery Times

Delivery estimates depend on the shipping method selected:

Free Shipping: Approximately 5–8 business days.
Standard Shipping: Approximately 7–15 business days.

These timeframes are estimates rather than guaranteed delivery dates. Actual arrival times may vary based on the destination, carrier operations, seasonal demand, weather conditions, holidays, and other unforeseen circumstances.

4. Order Processing

Before shipment, each order must go through our order preparation process. Please allow approximately 1–3 business days for processing before your package is dispatched.

Processing time is separate from transit time. Orders placed during weekends, public holidays, or busy shopping periods may require additional preparation time.

5. Shipping Confirmation and Tracking

Once your order has been dispatched, we will send a shipping confirmation email. Tracking information will be provided when available so you can follow your package during transit.

Please allow time for the shipping carrier to register the initial tracking scan and update the shipment status.

6. Shipping Address and Order Updates

Customers are responsible for providing accurate shipping details, including the recipient's name, street address, apartment or unit number when applicable, city, state, and ZIP code.

If you need to correct your shipping information, please email us promptly. We will try to accommodate your request, but changes cannot be guaranteed after an order has been processed or shipped.

7. Delivery Delays

While we make every effort to support timely delivery, certain circumstances may affect shipping schedules. These may include carrier delays, severe weather, public holidays, and unexpected logistical disruptions.

If your package has not arrived within the estimated delivery period, please contact us with your order information so we can assist you.

8. Missing Packages

If your tracking status indicates that your order has been delivered but you cannot locate it, please check the designated delivery area, mailbox, reception desk, or other safe locations. You may also wish to check with household members or neighbors.

If the package remains missing, please contact our support team for further assistance.